Privacy policy


Privacy Policy



At SLIRPZ RIPZ N SHIPZ, we are committed to protecting your personal information and complying with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.





1. Personal Information We Collect



When you visit or shop on our site, we may collect the following:


Information you provide:


  • Full name
  • Email address
  • Shipping and billing addresses
  • Phone number (optional)
  • Payment details (via secure third-party processor)
  • Order history and preferences
  • Communications sent to us (email, contact forms)



Information collected automatically:


  • IP address
  • Browser/device information
  • Site usage patterns
  • Referral links
  • Cookies and pixel tags



Livestream Participation Data:


  • TikTok usernames (if applicable)
  • Pack opening interactions and pull results
  • Comments made during streams






2. How We Collect Your Information



We collect personal data when you:


  • Place an order
  • Participate in livestream events (e.g., Rip & Ship, duck races, wheel spins)
  • Fill out a form on our website
  • Contact us via email or social media
  • Browse the site (cookies and analytics)
  • Use any payment, shipping, or third-party tool integrated into our checkout system






3. Why We Collect It



We collect and use this information to:


  • Process orders and handle shipping
  • Provide support and respond to customer service requests
  • Manage livestream queues and product delivery
  • Send transactional and order-related emails
  • Improve user experience and store functionality
  • Ensure fraud prevention and secure payment
  • Comply with Australian consumer and tax law






4. Shopify-Specific Data Handling



Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.


Shopify automatically collects and processes information such as:


  • Payment method
  • Transaction ID
  • Cart activity
  • IP and device data
  • Pages visited and time spent
  • Consent logs (GDPR/CCPA tools)



For more on Shopify’s privacy practices, please visit:

🔗 https://www.shopify.com/legal/privacy





5. Livestream & Content Usage



By participating in our livestreams or placing an order that includes a live opening, you agree that:


  • Your name, username, and order contents may be publicly displayed
  • Livestream footage may be recorded, edited, and published on platforms like TikTok, YouTube, and our website
  • SLIRPZ RIPZ N SHIPZ holds full rights to use this content for promotional or commercial purposes without compensation



If you wish to remain anonymous or exclude your content from publication, email orders@slirpzripznshipz.com prior to the livestream.





6. Sharing Your Personal Information



We only share your personal information when necessary to complete your purchase, comply with laws, or protect our legal interests. This includes:


  • Shopify (hosting and checkout)
  • Payment providers (Stripe, PayPal, Afterpay, etc.)
  • Shipping partners (e.g., Australia Post, Sendle)
  • Analytics tools (Shopify, Google Analytics)
  • Tax reporting tools (if applicable)



We do not sell, rent, or trade your personal information under any circumstances.





7. Data Retention



We retain your personal information for as long as necessary to fulfill your order and meet legal obligations. You may request deletion of your information unless we are required to retain it for legal, compliance, or tax purposes.





8. Your Rights



You have the right to:


  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing emails
  • Request a copy of the data we hold about you



To do so, email us at orders@slirpzripznshipz.com





9. Cookies & Tracking



We use cookies and similar technologies for:


  • Saving your cart
  • Remembering login or form data
  • Measuring traffic and site usage
  • Serving more relevant content and ads



You may disable cookies in your browser, though this may affect functionality.





10. International Users



We operate primarily in Australia. If you are accessing this site from outside Australia, your information may be transferred and processed in countries that may not provide the same level of protection. By using this site, you consent to this transfer.





11. Privacy Policy Updates



We may update this policy from time to time. Changes will be reflected on this page with an updated revision date.





12. Contact Us



If you have any questions, concerns, or requests regarding your privacy:


SLIRPZ RIPZ N SHIPZ

📍 Lockyer Valley, Queensland, Australia

📧 orders@slirpzripznshipz.com