Privacy Policy


Privacy Policy



At SLIRPZ RIPZ N SHIPZ, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and share your personal information.





1. What Information We Collect



We may collect the following types of personal information:


  • Name and username
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment method details (via secure third-party processor)
  • Order history
  • IP address and device/browser information
  • Live interaction data (e.g. comments, usernames from livestreams)






2. How We Collect Your Information



We collect your information when you:


  • Place an order through our website
  • Participate in a livestream (Rip & Ship, duck race, wheel spins, giveaways)
  • Interact with our TikTok, website, or email
  • Submit contact forms, comments, or direct emails
  • Use checkout tools or payment processors (Shopify Payments, PayPal, Stripe, etc.)



Some information may be collected automatically by our website host (Shopify).





3. Why We Collect It



We collect and use your personal data to:


  • Process and fulfill orders
  • Send order confirmations, tracking details, and customer support replies
  • Manage livestream events and queue systems
  • Improve website performance and customer experience
  • Promote our brand through content creation (see below)
  • Comply with legal, tax, and record-keeping obligations






4. Livestream Footage & Content Use



By participating in our livestreams or placing a live-opened order (Rip & Ship), you consent to:


  • Your name, order details, and pull results being shown on screen
  • Livestream footage being recorded, edited, and reused for TikTok, YouTube, website content, promotional material, or advertising
  • SLIRPZ RIPZ N SHIPZ having full rights to use this content in any form without further consent or compensation



If you would prefer to remain anonymous or avoid appearing in published content, please notify us before your order is opened by emailing orders@slirpzripznshipz.com.





5. Who We Share Information With



We only share your information when necessary to fulfill your order:


  • Shopify – website host and checkout system
  • Payment providers – PayPal, Stripe, etc.
  • Shipping carriers – Australia Post, Sendle, etc.
  • Analytics tools – website security, fraud prevention, and basic performance monitoring



We do not sell or rent your information to third parties.





6. Data Security



We use secure technologies and follow industry best practices to protect your information, including:


  • SSL encryption
  • Secure payment gateways
  • Shopify’s PCI-DSS compliance
  • Limited access to admin systems



However, no method of transmission over the internet is 100% secure. You use our site at your own risk.





7. Cookies



Our website uses cookies for performance, cart functionality, and analytics. You can choose to disable cookies in your browser settings, but this may impact your experience on the site.





8. Access & Correction



You may request access to, or correction of, your personal information by contacting us at orders@slirpzripznshipz.com.





9. International Visitors



Our operations are based in Australia. If you are accessing our site from another country, your information may be processed or stored outside of your local jurisdiction.





10. Complaints



If you believe your privacy has been breached, please contact us. If we can’t resolve your issue, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.





11. Contact Us



SLIRPZ RIPZ N SHIPZ

📍 Lockyer Valley, Queensland, Australia

📧 orders@slirpzripznshipz.com